Terms

Terms & Conditions


The Player

A player is considered legitimate and non-delinquent, registering with 11.lv for the first time and depositing the minimum deposit required by 11.lv. Once registered, the player belongs to 11.lv. The player must abide by the rules, terms and conditions of 11.lv. 

Affiliate agreements are not exclusive, though specific promotions may be offered exclusively to specific players signed by Affiliates identified by 11affiliates.com. 11affiliates.com reserves the right to discontinue any affiliate relationship at any time for any reason with no explanation to the affiliate and all funds due to the affiliate upon discontinuation shall be forfeited, if the affiliate is found to have acted in violation of any of these terms and conditions.

The affiliate shall not advertise 11.lv or its products in any method seen as harmful by 11affiliates.com. The Affiliate will not use methods which can be defined as spam. Damages and expense arising from such action will be borne by the Affiliate.

The Affiliate is not authorised to “sell” or subcontract this agreement to another affiliate/second tier affiliate without prior consent from 11affiliates.com.

The affiliate will be assigned an affiliate manager. Any communications with the assigned Affiliate Manager and any other communications with 11affiliates.com are superseded by this agreement.

The affiliate shall not hold 11affiliates.com or 11.lv liable for any damages, direct or indirect for any special, punitive, consequential or reputational damages arising from or in conjunction with this agreement.

 

Agreement

1.1 This document (the “Agreement” or “terms and conditions”) outlines the terms and conditions agreed between us SIA viensviens.lv (hereinafter referred to as “11affiliates.com”, ‘’11.lv’’, “we” “us” “our” or the “Operator”), and you (referred to herein as “you”, “your” or “Affiliate”), in respect to your application to join our Affiliate program and to promote the www.11.lv website and our services.

1.2 11.lv reserves the right to update or modify this Agreement as it may deem appropriate. The version posted on the 11affiliates.com website shall be the effective version, and that which Affiliates should use as reference. It is your responsibility to inform yourself regarding the Agreement, as well as to familiarize yourself with the modifications that may affect you. For this purpose, Affiliates are advised to read the Agreement from time to time.

In the event that changes of a substantial nature are made to the Agreement, 11affiliates.com may, but is not obliged to, inform the Affiliate of these changes and the Affiliate will be required to accept the Agreement afresh prior to proceeding to the Affiliate Account. Changes of a merely cosmetic nature will not be notified to the Affiliate.

If any modification to this Agreement is unacceptable to the Affiliate, the Affiliate’s only recourse against 11affiliates.com is to terminate its participation in the Affiliate Program. The Affiliate’s continued (i) participation in the Affiliate Program, (ii) use of the 11affiliates.com Affiliate website and/or Marketing Tools, or (iii) acceptance of any Affiliate commissions from 11affiliates.com confirms the Affiliate’s irrevocable acceptance of this Agreement (and any modifications).

1.3 In order to join our Affiliate program you are required to accept our terms and conditions as well as submitting a completed online application form. 11affiliates.com determines at its sole discretion whether or not to accept your application for our Affiliate program. Decisions are final. Once we have reached a decision in regards to your application we will notify you by email informing you whether you have been accepted as our Affiliate or not. Upon a successful application you will be bound by these terms and conditions set out in this agreement when marketing/promoting the 11.lv website and services. 11affiliates.com will email you with further information upon acceptance of your application.

1.4 11affiliates.com and the Affiliate agree that the Affiliate may promote 11.lv within the rules of the agreement.

 

General

2.1 Upon submission of the online 11affiliates.com Registration Form (the Registration), 11affiliates.com shall evaluate such Registration and notify the Affiliate in writing of its decision to accept or reject the Registration. The submission of the Registration by the Affiliate and acceptance of the Registration by 11affiliates.com, shall result in: (i) the granting of a non-exclusive, non-transferable limited right and license, for the duration of this Agreement, to use 11.lv’s Intellectual Property (i.e., copyright, trademarks, service marks, logos, and trade names) solely in connection with the Marketing Tools (as defined below) that the Affiliate may display on its site, and (ii) the right to refer customers to 11.lv in return for a monetary incentive based on an agreed upon Commissions Model (the Affiliate Program) to the Affiliate, subject to the terms and conditions herein. If the Registration is rejected on the grounds of technical issues, such rejected Registration may be resubmitted after a period of thirty (30) days, if the technical issues were resolved.

2.2 The Affiliate hereby accepts the appointment as a 11.lv Affiliate under the terms and conditions of this Agreement. In accordance with such appointment, 11affiliates.com grants to the Affiliate the non-exclusive right to direct prospective Players via links, banners or other form of Marketing Tools (as hereafter defined) to the 11affiliates.com subject to the terms and conditions of this Agreement. This Agreement does not grant to the Affiliate an exclusive right to assist 11.lv in the provisions of its services, as 11affiliates.com reserves the right to render such services on its own or through the assistance of authorized third parties.

2.3 The Affiliate acknowledges that it has independently evaluated the benefits of participating in the Affiliate Program and that the Affiliate is not relying on any representation, guarantee, or statement other than as set forth in this agreement. As expressly set forth above, 11affiliates.com reserves the right to withhold payment from the Affiliate if it violates any of the terms and conditions contained herein.

 

Duties of the Affiliate

3.1 Among the Affiliate’s duties and obligations, the Affiliate shall aim at implementing reviews, promotions, banners, tracking URLs (i.e. 11.lv’s text links), information, images, sounds, and other marketing materials provided by 11affiliates.com (collectively, the Marketing Tools) as well as related emails and other relevant communications. The Affiliate can present these materials on websites, in emails and in print but at its own responsibility and cost.

3.2 11.lv reserves the right to approve all content which are promoted on the Affiliate’s website. 11affiliates.com reserves the right to terminate with immediate effect this Agreement should the Affiliate use unsuitable and unauthorized content as defined in Section 5 of this Agreement.

3.3 The Affiliate should endeavour that all Marketing Tools and casino related information on its site are current, accurate and updated. 11affiliates.com reserves the right to terminate this Agreement should the Affiliate: (i) fail to complete the updates in a timely manner, (ii) continuously utilize and promote outdated casino related information and banners in a manner that is blatant, unreasonable and/or harmful to 11.lv, or (iii) defame, disparage or discredit 11.lv through false or misleading advertising, written or spoken words.

3.4 The Affiliate understands and accepts the gambling laws as well as laws regulating the promotion and marketing in Latvia. The Affiliate shall accept all relevant laws and regulations that apply to its activities and confirm to its complete satisfaction that it may participate in the Affiliate Program without violating any applicable rules or laws.

3.5 The Affiliate understands and accepts the fact that the Website permits the acceptance of Players residing ONLY in Latvia, all marketing activities and ancillary materials provided by the Operator of the Affiliate Program will only be in English, Latvian and Russian. The Affiliate is not allowed to modify, tamper or translate the marketing and/or promotional material into any language other than that in which it is provided. This relates to both graphic and text-based promotions (inclusive of text links).
Any breach of these terms by the Affiliate grants the Operators the right to immediate termination with no obligation for settlement of any outstanding and/or future commissions owed to the Affiliate.

 

Affiliate Guidelines

4.1 The Affiliate will be solely responsible for the development, operation, and maintenance of the Affiliate website(s), including WAP sites, (Affiliate Sites) and for all materials that appear thereon. For example, the Affiliate will be solely responsible for ensuring that materials posted on the Affiliate Sites are not libellous or otherwise illegal. 11affiliates.com has no obligation whatsoever to review the contents on the Affiliate Sites and disclaims all liability for these matters. Further, the Affiliate will indemnify and hold 11.lv harmless from all claims, damages, and expenses (including, without limitation, attorneys’ fees) relating to the development, operation, maintenance, and content of the Affiliate Sites.

4.2 All Marketing Tools must be properly tagged with the corresponding Affiliates IDs (Affiliate Banner Tag). The Affiliate will only be compensated for Players that are correctly tagged with the Affiliate Tag. It is the sole responsibility of the Affiliate to ensure the correct usage of the Affiliate Tag in all of the Marketing Tools, as provided by 11affiliates.com.

4.3 The Affiliate is prohibited from using banners, links and advertisements, other than those specifically provided by 11affiliates.com, unless express, prior written approval is obtained from the Affiliate Program manager. In addition, the Affiliate may not modify the Marketing Tools in any manner. Failure to comply will result in the immediate effect of termination of his affiliate account.

4.4 The Affiliate is responsible for ensuring that all the material posted on the Affiliate Site is legal and does not violate the rights of any third party. In addition, it is the responsibility of the Affiliate to ensure that the Affiliate Site does not contain any content or information that (i) is aimed at children or minors, (ii) promotes sexually explicit materials, (iii) promotes violence, (iv) promotes discrimination based on race, gender, religion, nationality, disability, sexual orientation, or age, or (v) promotes illegal activities.

4.5 The Affiliate is prohibited from placing any Marketing Tools in unsolicited emails, or any unauthorized forms of marketing. Players, who are generated through either illegal or unauthorized means, as determined by 11affiliates.com at its sole discretion, will not be calculated in the Affiliate’s commission. The Affiliate’s breach of this section shall constitute grounds for 11affiliates.com immediate termination of this Agreement without notice to the Affiliate.

4.6 No Affiliate may participate in or be involved, either directly or indirectly, in the planning, generation, processing or dissemination of SPAM (unsolicited emails). Any form of SPAM will result in the commencement of a review and investigation of the Affiliate’s conduct within the Affiliate Program, as well as withholding any commissions pending the outcome of the investigation.

4.7 The marketing opportunity presented in this Affiliate Program is for commercial use only, and the Affiliate, its family members, friends or associates may not make purchases, directly or indirectly, through the Affiliate Tag for the Affiliates own personal use or to fraudulently increase the commissions payable to the Affiliate. Notwithstanding these provisions the Affiliate is entitled and even encouraged to test a limited number of transactions in 11.lv’s website for evaluation, non-commercial purposes only. Transactions made in violation of this provision will be deemed fraudulent behaviour and will be deducted from the Affiliate’s commissions and payments.

4.8 The Affiliate shall not benefit from known, suspected or even unknown Player traffic that is generated dishonestly, whether or not it results in damage to the Clients and/or 11.lv. For purposes of clarification and not limitation, if a Player, directed to a 11.lv with the Affiliate Tag, engages in fraudulent behaviour, 11affiliates.com reserves the right to withhold or retract the commissions paid to the Affiliate for such Player. 11.lv’s decision in this regard will be final and binding.

4.9 Under no circumstances shall an Affiliate use or attempt to use any domain names to promote the brands which are or could be confusingly similar to the domain names registered by 11.lv. For purposes of clarification and not limitation, Affiliates may not use domain names which are identical or sound, appear or differ slightly from any of the 11.lv domain names. Affiliate’s breach of this section, as determined by 11.lv, shall constitute grounds for 11.lv immediate termination of this Agreement without notice to the Affiliate and forfeiture of any commission owed, in addition to any other rights or remedies available to 11.lv under this Agreement or at law.

 

Duties of 11.lv

5.1 11affiliates.com will maintain a record of each Player that registers within the Affiliate Program, and will track each Player’s activity. A “Player” is defined under this Agreement as a person who registers with 11.lv after having followed a link provided by the Affiliate. Unless expressly agreed otherwise in writing, the Player must be identified by the Affiliate Tag. The Player is bound by 11.lv’s policies and operating procedures. As such, 11affiliates.com cannot be held responsible if it refuses a Player or if it closes a Player’s account.

5.2 11affiliates.com will track each Player’s activity and will supply the Affiliate with reports summarizing this activity. The form, content and frequency of the reports may vary at 11affiliates.com’s sole discretion. 11affiliates.com will strive to provide the Affiliate with online access to Player activity and statistical reports that will assist the Affiliate in effectively promoting 11.lv. The Affiliate can gain access to such reports using the login and password entered upon the registration. The information that 11affiliates.com will collect and report to the Affiliate may include, without limitation, total number of Players attributed to the Affiliate, profits, losses, net profits, deductions, commissions earned and other relevant data related to marketing material performance and personal account data.

5.3 11affiliates.com will provide the Affiliate on an ongoing basis with special promotional materials and resources (other than the standard Marketing Tools) that will aid the Affiliate in directing Player traffic to 11.lv.

5.4 11affiliates.com will pay the Affiliate referral commissions based on the applicable revenue model as set out below or as set out in written consultation between the Affiliate and 11affiliates.com:

Net Revenue/Month

Comission

€0 – €10 000

25%

€10 001 – €20 000

30%

€20 001 – €30 000

35%

€30 001 – Unlimited

40%

5.5 Notwithstanding the provisions of the immediately preceding clause, 11affiliates.com reserves the right to alter referral commission rates applicable to Affiliates in certain exceptional circumstances, and within reasonable limits. These exceptional circumstances include, but are not limited to, the circumstances specified in Section 13 of this Agreement.

 

Commissions and Payments

6.1 11affiliates.com will pay out commissions against the revenues generated by the Players that the Affiliate directed to 11.lv.

6.2 Casino revenue share – Affiliate commissions are calculated on the basis of a Player’s Net Revenues. A Player Net Revenue is defined under this Agreement as the Player’s income (money/bets wagered), minus Player winnings, free credits, Player chargebacks, progressive jackpot fees, bonuses, applicable administrative and/or processing fees, platform and content supplier fees, and any applicable taxes.

6.3 11affiliates.com’s chargeback deduction policy is as follows: For purposes of this Agreement, a chargeback occurs when a Player reports that unauthorized transactions were made on his/her online payment method account, including but not limited to, credit and/or debit cards. The Player appeals the charges with his/her online payment method account manager or company, for example his/her bank, claiming fraudulent use of the online payment method account by a third party. Whenever a Player seeks a chargeback, the Affiliate’s share of the net revenues in question will be forfeited and deducted from the Affiliate’s monthly commission. Should the deduction result in a negative balance for the Affiliate, the Affiliate will not earn further commissions until the cost of the chargeback has been covered. If, however, the chargeback is refused by the Player’s bank, the net revenues shall be returned to the Affiliate and included in the Affiliate’s monthly commission.

6.4 Affiliate negative balances which result from Player winnings are not carried forward from month to month.

6.5 11affiliates.com calculates the commission payments at the end of each month and makes the payments by the fifteenth (15th) day of the following month. Payments are made by wire transfer. The Affiliate is responsible for providing 11affiliates.com with correct payment information details (i.e. mailing address and banking information). It shall be the Affiliate’s sole responsibility to ascertain that it can receive the commission due via a payment method that is acceptable to the Operator. If the Affiliate fails to provide such information within three (3) months from notice by the Operator, any commissions due shall be forfeited.

6.6 The minimum monthly commission that Affiliate shall be able to withdraw from 11affiliates.com is hundred Euros (€ 100). Unpaid monthly commissions shall be carried forward and added to the next month’s commission.

6.7 The Affiliate acknowledges that, except as otherwise stated herein, no income or other taxes or amounts shall be withheld or accrued by 11affiliates.com for the Affiliate’s benefit on the commissions that are paid and it shall be the Affiliate’s sole responsibility to remit all applicable taxes thereon.

 

 

Policies and Confidentiality

7.1 The Affiliate acknowledges that 11.lv assumes ownership of any and all Players as soon as they register an account with 11.lv. The Affiliate acts solely as a referral source for 11.lv, and retains no other rights on the Players. Upon opening an account, the Player is subject to all of 11.lv’s rules, policies, and operating procedures.

7.2 11.lv reserves the right to refuse a Player or close a Player’s account if such actions are necessary to comply with its stated terms and conditions.

7.3 During the term of this Agreement and thereafter, the Affiliate may have access to certain classified, confidential, proprietary and sensitive information relating to the business, operations, or technology of 11.lv. The Affiliate agrees not to disclose the confidential information to any third party or to use the information in an unauthorized manner unless prior written consent has been obtained directly from 11affiliates.com. If such consent is obtained, the Affiliate agrees only to use this confidential information to further the purposes of this Agreement. The Affiliate’s obligation in regards to this section  shall survive the termination of this Agreement.

 

Affiliate Branding

Should the Affiliate desire to market and promote 11.lv through its own branding, logos and designs (collectively, the Branding), the Affiliate shall comply with the provisions set forth in this Section 8 among any others herein which apply to Affiliate’s marketing materials:

(i) The Affiliate shall be required to obtain 11affiliates.com’s prior written approval over its proposed Branding (and all material derivations and modifications thereof);

(ii) The Affiliate must have prominently displayed on the Branding of 11.lv’s name and ensure that it is communicated clearly to the Player that he will be playing on 11.lv’s software and receive support and ongoing promotions from 11.lv directly;

(iii) The Branding must be wholly original to the Affiliate and cannot infringe or violate the intellectual property rights of any third party.

 

Warranty and Liability

9.1 The Affiliate expressly acknowledges and agrees that the use of the Internet is entirely at their own risk, and that this Referral Program is provided "as is" and "as available" without any warranties or conditions whatsoever, express, or implied. No guarantee is made by 11.lv, that it will make access to its website possible at any particular time or from any particular location.

9.2 The Company shall under no circumstances be liable to the Affiliate or anyone else for any inaccuracy, error or omission in, loss, injury or damage caused in whole or in part by failures, delays or interruptions of the  11.lv website, Affiliate website, Affiliate Tracking System or 11.lv representatives.

 

Legal Responsibility

10.1 The Affiliate shall defend, indemnify, and hold 11.lv and its respective directors, officers, employees, and representatives harmless from and against any and all liabilities, losses, damages, and costs, including reasonable attorney’s fees, resulting from, arising out of, or in any way connected with (i) any breach by the Affiliate of any warranty, representation, or covenant contained in this agreement, (ii) the performance of the Affiliate’s duties and obligations under this Agreement, (iii) the Affiliate’s negligence or (iv) any injury caused directly or indirectly by the Affiliate’s negligent or intentional acts or omissions, or the unauthorized use of the Marketing Tools/ Affiliate Tag.

10.2 11affiliates.com makes no express or implied warranties or representations with respect to the Affiliate Program or commission payment arrangements (including, without limitation, their functionality, warranties of fitness, merchantability, legality, non-infringement, or any implied warranties arising out of a course of performance, dealing, or trade usage). In addition, 11affiliates.com makes no representation that the operation of 11.lv website will be uninterrupted or error-free and will not be liable for the consequences of any interruptions or errors.

10.3 11.lv will not be liable for indirect, special, or consequential damages (or any loss of revenue, profits, or data) arising in connection with this Agreement or the Affiliate Program, even if 11.lv has been advised of the possibility of such damages. Further, 11.lv’s aggregate liability arising with respect to this Agreement and the Affiliate Program will not exceed the total commissions paid or payable to the Affiliate under this Agreement during the previous twelve (12) months from the date such damages were incurred. Any liability arising under this Agreement shall be satisfied solely from the commissions and is limited to direct damages. Nothing in this Agreement shall be construed to provide any rights, remedies or benefits to any person or entity not a party to this Agreement.

 

Term and Termination

11.1 The agreement can be terminated by either party at any time with immediate effect without giving any prior notice and without giving a reason. In any case 11affiliates.com terminates the Agreement, if the Affiliate violated essential obligations of this Agreement or the execution of this Agreement is not permitted by law or has become inadmissible. 11affiliates.com’s e-mail for notification purposes is: affiliates@11.lv and Affiliate’s e-mail address for notification purposes is as shown in the Affiliate’s account at the time of notification.

11.2 Upon termination:

(i) The Affiliate must remove all references from the Affiliate’s websites and communications, including, without limitation, removing all Marketing Tools and disabling all links to the Client’s sites;

(ii) All rights and licenses granted to the Affiliate under this Agreement shall immediately terminate and all rights shall revert to the respective licensors, and the Affiliate will cease all use of any trademarks, service marks, logos and other designations of 11.lv;

(iii) The Affiliate will be entitled only to those earned and unpaid commissions for Players that are tagged with the Affiliate Tag as of the effective date of termination; provided, however, that 11affiliates.com may withhold each of the Affiliate’s commissions for a reasonable time to ensure that the correct amount is paid, but it is hereby clarified that as of the effective date of termination the Affiliate will only be eligible to receive commissions for Players that were tagged by the Affiliate Tag prior to such date;

(iv) Notwithstanding Section 11.2(iii) above, if this Agreement is terminated by 11affiliates.com on the basis of Affiliate’s breach of any of the terms and conditions of this Agreement, then 11affiliates.com’s only obligation shall be to pay to the Affiliate the earned but unpaid commissions as of the termination date, but shall not be obligated to pay any further commissions on Players referred to Clients by the Affiliate;

(v) The Affiliate must return to 11affiliates.com any and all confidential information (and all copies and derivations thereof) in the Affiliate’s possession, custody and control; and

(vi) The Affiliate will release 11affiliates.com from all obligations and liabilities occurring or arising after the date of such termination, except with respect to those obligations that by their nature are designed to survive termination. Termination will not relieve the Affiliate from any liability arising from any breach of this Agreement, which occurred prior to termination.

 

Inactive and Dormant Accounts

12.1 In the event that an Affiliate Account is deemed to be Inactive, 11affiliates.com reserves the right to terminate said Affiliate Account. Termination shall be carried out as described in Section 11. Should the Affiliate wish to resume business with 11affiliates.com a new registration must be undertaken.

12.2 Upon undertaking a new registration, the Affiliate will no longer be able to benefit from the referral commission rates based on the previously applicable revenue model. New rates based on the revenue model applicable to newly registered Affiliates shall be applied.

12.3 For the purposes of these Terms and Conditions, an Affiliate Account shall be deemed to be “Inactive” when no Players have been directed to 11.lv by the Affiliate for a period of six (6) months from the date of the opening of the Affiliate Account.

12.4 11affiliates.com shall not be responsible for notifying the Affiliate that the Affiliate Account is at risk of being considered Inactive and it shall be the duty of the Affiliate to prevent the termination of the Affiliate Account due to Inactivity.

12.5 In the event that an Affiliate Account is deemed to be Dormant, 11affiliates.com reserves the right to alter the referral commission rates payable to said Affiliate in respect of any new Players generated by same.

12.6 For the purposes of these Terms and Conditions, an Affiliate Account shall be deemed to be “Dormant” when an Affiliate generates Players upon the opening of the Affiliate Account and thereafter but then ceases to generate new Players for a period of six (6) months.